The smart way to buy a used phone online

The smart way to buy a used phone online


– The time has come. I’m coming clean. I’ve had the S7 for two years now. And being someone that films the latest and greatest tech everyday, it’s gotten me wanting a new phone. The thing is, I don’t wanna spend $1,000 and I don’t necessarily need something that came out yesterday. So I’m gonna show you how
to buy a good, used phone. (light music) Okay, I’m buying an S9+. Now, I am not here to
tell you what phone to buy and I’m sure you’ll
sound off in the comments about your favorite devices
and what you would buy, but what I am here to do is to tell you the best buying practices
for a used device. The safest and most reliable ways. Before we get to any of that, though. You have to remember that
phones come out in cycles and there are better and worst
times to buy certain devices. So I hit up Chris Welch, a
reporter here at The Verge, and I was like, Chris, is it
a good time to buy an S9+? – [Chris] So there are pretty
clear timelines for when it’s a good idea or bad
idea to buy a phone. New iPhones come out every September so you really shouldn’t buy
one if it’s July or August. Samsung puts out the Galaxy
S at the start of each year, March or April. Then the Note follows
that up in the summer. Google does Pixel updates in October. In general, Apple and Samsung
both change their designs every two years. Then in between, there’s a more powerful
version of the same phone with better specs, nicer
camera, stuff like that. That’s what we call the S year. So the question comes down to: do you want the new
flashy design right away? Or can you wait one year
for the more powerful, more refined version of that same phone. Now Google is a bit different because the Pixel generally hasn’t
used the same design more than once. But maybe you’d be totally
happy with last year’s phone. You don’t need a neural
engine to browse Instagram, or a Snapdragon 845 to play Spotify. So in your case, you’d be totally safe to
buy the S9+ right now. And since it’s less than a year old, buying it used will save you at least $100 and still get you a great phone. – Okay, so we are in luck. It is a good time to buy a used S9+. But, where do you start? I mean there’s a million
different options. Personally, I always look at
eBay and Craigslist first. Craigslist can be a little
bit of a slippery slope. If a phone is stolen and
then you go to turn it on and the serial number’s flagged as stolen, you’ll be out the phone and the cash. And you’ll have no
connection to the seller. So for this video, I’m
gonna skip it entirely. But let’s have a look at eBay. eBay has a ton of listings and I went onto Samsung’s website to see what a brand new S9+ would be, it was around $840. So I’m gonna try to beat that. Now, for my sake, I’m
going to search by Verizon because that’s my carrier. There are unlocked devices, but you’ll have to do research on your own to figure out if they’ll
work on your network. I’ve looked through a bunch of listings and I found this one. This is the most promising. It’s a Samsung Galaxy
S9+, 64 gigs, for $549. For me this looks nice because
the photos are very clear, I can tell that there’s no
scratches on the device. Wow, they have a lot of five star reviews. 760 positive reviews
and only six negative. When a seller has a lot of
positive feedback like this, it’s usually a pretty good sign that they’re safe to buy from. Also when searching I’ve noticed a lot of stock photos used for
the photo of the phones, this is something you
wanna stay away from. It’s really important to see
your device in the photos and maybe that means
reaching out to the seller and asking for a photo
of a specific thing. Just to be sure that’s the
device and that he has it. So $549 on eBay. That’s pretty good but if
you know anything about me, you know I’m all about the deal. So I’m gonna keep shopping. There’s this website called
swappa.com that I really like. You’re still buying person-to-person so there is a level of risk, but there’s a lot more safeguards in place to ensure that you’re getting the device that you’re actually looking at. There’s a few listings
for the S9+ on here. They range from about 500 to $800. That mostly has to do with the storage but I’m looking for the 64 gigabyte model so it’s not a huge problem for me. I’ll be at the lower end. Okay so this one looks
pretty good, it’s $514. If you look at the photos you’ll notice that there’s a code in there. That’s one of the
safeguards that Swappa has. It basically is the code for the sell. So the phone that you’re
seeing in the photo, is the phone for that listing. I’m gonna scroll down, I’m gonna read some of the comments next. Maybe I’ll go in and I’ll
see who the seller is, if he sold things here before. Kind of all the same steps as eBay. Okay so this looks pretty good and another safeguard is that
Swappa doesn’t allow the sell of broken or unusable devices. Now since you are buying used, it doesn’t come with a warranty. So say down the line something
happens to your phone or it glitches out. You’re on your own to get it repaired. If you wanna little bit
more reassurance when buying a used phone, you might wanna look
at refurbished models. They come with a guarantee. So if there’s a defect down the road, they’ll replace the device for you. You can buy refurbs from
a few different places, including the manufacturer
and your carrier. But there’s also sites
like Gazelle or Best Buy. They often have cheaper prices on these. All right, Best Buy’s
website is a little confusing in trying to find refurbs, but if you scroll all the way down to the bottom where it
says buying options, that’s where you’ll see them. Now you can open-box online,
it’s a little more expensive, or if you got into the store,
they have cheaper options. But it’s probably because they want you to actually look at it and know what you’re getting
before you leave the store. So gazelle.com has
certified pre-owns as well, here’s an S9+, 64 gig,
through Verizon for $639. That’s cheaper than Best Buy, but it’s still not as cheap
as Swappa or eBay was. So buying a refurbished device
is definitely the safest way to buy a used devices. But, for me, I’d rather
have the cheaper price and take the risk. So Swappa is the most appealing to me. The price was the lowest
and although it doesn’t come with a guarantee, the seller
seems like he’s sold things on here before and he
has really good reviews. And I feel good about it. So I’m gonna go with Swappa for this one. And I’m gonna waive that whole guarantee so if something goes
wrong, I guess it’s on me. But what I will use Gazelle
for is selling my old phone. It’s not in great condition, but I definitely want it recycled properly and I no longer need. So you can go on their
website, enter some info, if it has scratches,
if it turns on at all, and then they’ll offer you a price. They’re gonna give me
10 bucks for this thing and free shipping, so I guess
that means lunch on Gazelle? (soft music) All right, so sound off in the
comments of your favorite way to buy and sell devices. And who’s got the oldest phone out there? Anyone got me beat? Also, like and subscribe. We’ll see you next time.

About the Author: Michael Flood

100 Comments

  1. 😂I have a small bag where I keep my old Samsung phones. Because trying to sell them makes me regret and remember how much I spent on them.
    Lol. 10$ for s7.
    What will my collection cost.
    “S duos… s4…. note4…. galaxy gear neo 2.” I guess a total retail price of 20$🤦‍♂️.

  2. I’d definitely stay off Craigslist for buying phones because as soon as someone sells you the phone they can call their carrier and tell them there phone is lost/stolen and then the phone you bought is blacklisted!! This happened to a friend of mine who payed $150 for a phone

  3. If your not in America don't use Swappa, they don't sell internationally they only sell where the person ships it and they mostly always ship it in america

  4. I think it depends on how long you plan to use the phone. If you go for the long run like 4-5 years, then I would recommend a new phone or a used one with easy battery replacement because the battery will be the first to degrade. I'm still using a Note 4 with a 3rd battery replacement which works even better than the original one. And with LineageOS 16 everything works nice and smooth. I'm still looking for a good reason to replace this phone but can't find a compelling one, for my usage at least 🙂

  5. Im starting an e-commerce from USA directly into Mexico, eventually creating an app dedicated for people that want to buy staright from USA. Higher profit! Why? I own an exportation company, so i deliver anywhere in mexico! Phones are a GOLD mine. If theres anyone who would like to partner up lmk 🙂 God bless

  6. What if you are looking for a used smartwatch? Are there any other great applications that I can use?

  7. I bought a used LG V30+ 18 months after it came out on eBay for $125. Started condition was 9/10, with "screen blotch", but I couldn't see it or tell difference from brand new. It didn't come with a warranty, but was worth the risk because the reseller allowed 30 days return. I'll never go back to buying new and will only buy used flagship phones from now on. I gave my old Honor 5X to my sister to use as her first smartphone.

  8. Just got a pre owned iPhone 7 plus 256gb model. It was either that or a base model iPhone 8. From Best buy

  9. it's awesome!!!
    thanks
    and always need to check the iphone before buying, its can be lost or stolen

    i currently check here UNLOCKBRO COM

  10. I purchased an $800 MSRP phone for $200. I chose a USED phone that was 3 years old in mint condition on Ebay. USED is cheaper than NEW. "Mint" can be subjective – depending on seller honesty, so I bought a 2 year warranty for $40 (20%). 3 year old phone usually means it is almost fully depreciated. If anything goes wrong in 2 years, I recover my $200. If it breaks in year 2, cost of ownership is $20/year. If it breaks immediately, loss is $40. I look at # of reviews, and ⭐⭐⭐⭐⭐ ranking.

  11. iphone 5, and has survived a housing swap ,3 waterdrops with a board repair using rubbing alc. and 5 screen repairs plus 7 yeras of hard use.
    Stillllllll rockin!!!!

  12. There’s no proof she actually sent that phone to Gazelle lol who would sell a phone like that for $10??

  13. yeah wow a gazelle add? IMO buying a used overpriced smartphone is a bad idea, but basically gifting your old phone to some company? WHAT? just wipe your old phone and list it onto ebay with detailed desciption and pictures and you will still get money for it. and for buying a new phone.. just by one of the latest and greatest xiaomi .. for way less than half of the prices you suggested for getting a "used" one.. just lol.. common sense out of the window. not to mention the probably undisclosed affiliation with gazelle? really .. verge = boutique advertisment..

  14. If i buy in Verizon an unlocked phone i would be able to change the carrier when i get back to my original country (Perú)?

  15. Holy cow @andre_iphone.arena is giving out 60% discount to anyone buying iphone starting from the beginning of Ember months down to 27th of December . Hurry now because first 50 persons to purchase gets free delivery to anywhere in the USA only… Kindly contact the above Instagram handle and get your puppies now with ease.

  16. OMG, I just got my puppy delivered to my doorstep this morning all thanks to @bestpuppy_online. First I thought it was a hoax and I was going to lose all my money but he convinced that there are still reputable good folks out there. He even said he would do a free delivery if im buying more than two puppy…. This dude is the best when it comes to buying puppies online that have ever traded with, chat him on his Instagram handle @bestpuppy_online. Thanks dude

  17. Dear brother, how are you, I am Abdullah from Jeddah to know the site selling used American phones shipped to all countries of the world and thank you greetings.

  18. Reading through the comments, it's hilarious that the only take away from this video for half the viewers is the quick recycling closing segment. I guess people today need to find something wrong with every video to make themselves feel superior. Anyway, great advice Becca! I was able to save hundreds using your methods and the phones turned out great! Thanks so much!

  19. Originally, I had a good experience buying an older phone there, so I recommended Decluttr to my daughter. What a mistake!

    She bought an iPhone that looked great but after numerous attempts to add the phone to our AT&T service, we determined that the phone was either mislabeled, stolen, or counterfeit (AT&T wouldn't tell us which, just that we couldn't use it). She returned the phone following Decluttr's instructions and using the label they provided. They never received the phone but at some point started lying and saying the refund was in process. Next week will be three months. Obviously Decluttr reps would rather lie to a naive young adult until she goes away instead of assisting a distressed customer.

    Decluttr did not honor their advertised warranty not did they explain the situation honestly.

  20. I'm getting an s10+ I'm counting down the days! cant wait! My sister has a Samsung s9 and I have the iPhone 7 its a big jump hope its worth it

  21. is it safe to buy and use a used cell phone as far as can they sell you a used phone that the seller has set up to steal your personal info and stuff? Hopefully you're not too cool to reply. Thanks!

  22. I am from Iraq, I work in the field of mobile phones and I am looking for someone in America who works with us and is a business

  23. I brought many used but super cheap used phones like iPhone X and Galaxy S9 from eBay. They have the cheapest prices if you are looking to buy phones at discounted price. With eBay, there's lot of 3rd party sellers and you just have to make sure to buy from seller with lots of positive reviews and that offer 30 money back return policy. I did some video reviews of the phones I brought from eBay for cheap on my channel if anyone's interested in checking them out!

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