Toyota Certified Used Vehicle Process at Falmouth Toyota – Cape Cod, MA

Toyota Certified Used Vehicle Process at Falmouth Toyota – Cape Cod, MA


Hi this is Alison from Falmouth Toyota and
I wanted to tell you about our Toyota Certified Used Vehicle, or TCUV program! You may not be able to tell by our humble
location here on Cape Cod, but Falmouth Toyota is consistently ranked among the highest dealers
for TCUV volume in New England, coming within the top 10 out of 70 dealers for 2017. So why do so many people choose to purchase their
TCUV from Falmouth Toyota? Well, let’s start from the beginning and take
you through our Certification process. It all starts with the vehicle selection by
our used car manager, Bill Peisel, who has over 30 years of experience in the business. Only the best vehicles are selected for our
inventory and Bill knows what to look for, and what to avoid. At the very least, all Certified vehicles
have to be 6-years or newer, have less than 85,000 miles, plus a clean CARFAX. Our award-winning service department is now
tasked with performing a rigorous 160-point inspection to make sure each vehicle meets
the standards of the TCUV program. During this process, we spend over $1,200
per vehicle on average for mechanical items to get it ready for the lot. Now that the vehicle is out of the shop, it’s
time to take care of any slight cosmetic blemishes. To do this, we bring in professional vendors
who specialize in paint repair, dent removal and upholstery reconditioning to meticulously
review each car inside and out. Finally, pricing software is used to confirm
a competitive asking price based on various market conditions such as supply and demand. With so many online car buying resources to
educate buyers, we have to make sure our prices are right or the car will not sell. In addition to all that work we completed,
every Toyota Certified Used Vehicle comes with a 12 month / 12,000 mile comprehensive
warranty, a 7 year / 100,000 mile limited powertrain warranty PLUS 12 months of roadside
assistance. We hope this video shows you our commitment
to our customers in providing them the best Toyota Certified used inventory. If you have any questions or would like to
see what Certified vehicles we have, please visit us online at FalmouthToyota.com or stop
by our dealership on Route 28 – 1 mile South of the Bourne Bridge.

About the Author: Michael Flood

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