Toyota Innova Crysta | Here’s Why Everyone Wants One | CarWale

Toyota Innova Crysta | Here’s Why Everyone Wants One | CarWale


The Innova Crysta, it’s a case study in itself. It’s so successful that so many brands have tried to replicate its success, namely the Mahindra Marazzo and the Maruti Suzuki Ertiga. But, every time they think about increasing the prices, they fear rejection. Not the Toyota. Now this one, this particular top-of-the-line version costs close to about Rs 30 lakhs. And to imagine that when it was launched, all those years back it was under Rs 10 lakhs, today’s pricing seems a little ridiculous. But it still works, because everybody wants one. You want one. Your Uncle and Aunt want one. Even your Grandparents want one. So what is that, that makes the Innova click? So here are a list of things that work in the Innova’s favour, and a couple that don’t. This, the top of the line ZX trim, in the Innova Crysta, can be had as a seven seater. So you’ve got two captain seats in the front. You’ve got two captain seats in second row. And you’ve got two seats which act as a three-seater in a last row. Now, the four seats that you see in first and second row, you have large seat bases. you have large seat bases. You have a large seat back, you’ve got good bolstering on the side, they have nice cushioning to them, and you can spend long hours. Ditto for the second row.  Now the third row is a three-seater, so even the middle passenger gets a three point seat belt. The middle passenger also gets an adjustable headrest. So, in terms of safety its really well sorted. But we’d say it is best used as a two seater because otherwise you get really cramped three a side. And for the two passengers that remain, the seats are not as comfortable as the front and second row, but you can spend time in them. And, if it’s a really long journey then it will be best that you get the second row guys to move around and take your place in the last row. Then it works. Space-wise, there’s decent enough head and knee room for the occupants in the last row. And for the rest, well, there’s space by the truck load! Headroom, knee room or shoulder room, you name it, and there’s excess of it.  The Innova isn’t just great at transporting people, it’s also practical in other ways. Take the boot for instance.  If you have just four people and a lot of luggage, the last row can be folded up, liberating enough and more space to throw in many bags. And, if there are just two people, not a lot of luggage and no hotels in the vicinity, well, drop the second row, roll out a mattress, and you are set. Besides luggage, the Innova Crysta is also reasonably easy to get in and out of for the first two rows. And even the last row doesn’t need gymnast credentials to get into.  Moreover, there’s place to put your coffee, your water bottle, wallet, cell phone, and other knick-knacks you might have on you.  And in the ZX trim there are other comfort and convenience features too. You get keyless entry and start. Reversing parking sensors with camera. Electrically adjustable driver’s seat. A cooled glove box. One touch up and down for all four windows. And automatic head lamps, among other things.  Now over the years, Toyota and Innova engines in particular, have proven to be fantastic when it comes to reliability. You can find examples with lakhs and lakhs of kilometres and no engine rebuild inside.  This, the 2.8 is of the same mould. Only with more power and torque. So, this one makes a little over 170bhp, and a handsome 360Nm of torque. So that means even though the Innova Crysta is a heavy car, this 2.8-litre engine, it doesn’t let it feel lethargic. So every time you get on the throttle there’s enough go to pull you along. Now this engine comes mated to a 6-speed automatic gearbox. It’s not the best torque convertor in the business. Not with it being lazy in it’s up and down shifts. But we’d still prefer this over the manual version of the Innova Crysta. And that’s because the manual comes mated to a smaller, less interesting diesel engine. Now this automatic, you can choose to shift manually, you don’t get any paddle shifters on the steering. But you can go up and down the gearbox using the stick shift. We however didn’t feel the need do it, not very often atleast. Now this engine and gearbox combo works well on the highways and for intercity travel as well. So you have, the engine has got enough grunt to pull you through to help make quick overtakes. Its got grunt throughout the rpm range. And especially between 2500 and 3500rpm it absolutely comes alive, so if you are on a two lane highway and you want make a quick overtake, all you have to do is stamp on the accelerator, it takes a little time for the gearbox to kick down. But once its on, it just shoots ahead, so you can feel that torque coming in. Now the Innova also gets to 100kmph in pretty quick time. And once you’re there, in sixth gear, the engine is barely turning over 1500rpm. So things are quiet, its unhurried and non-demanding. And you can put many kilometres without tiring yourself out. The Innova uses a body on ladder construction. Which means it is not going to win any ride and handling competitions. But on highway, whether you are tackling bumps, undulations, you’re changing lanes, even at triple digit speeds, the Innova doesn’t exactly lose its composure. So it is pretty flat and planted in that sense. Now when it comes to cornering, the Innova isn’t the sharpest tool around, so it rolls and it takes time to settle in after its into the corner. And if the corner is bumpy, you will feel the rear skip about a little. But does it feel scary? Does it make you throw up? No. It’s just not a very involving tool around a corner, but it will go about doing its business. So, a people’s carrier, does its job. Now the Innova and Toyota are one of the strongest brand names in the automotive market, and they have earned it. You take reliability, you take ownership experience, and you can’t really fault them. No wonder we don’t mind paying so much for this MPV. And the cool part is that when you go and sell this after years and years of owning the car and enjoying it, you may actually get a lot of what you’ve spent back. Well, don’t take my word for it, ask the various first generation Innova owners. They’re selling the car and walking back with a hefty lot of cash. Now I know I keep circling back to the price of the Innova, but for me that is the elephant in the room. I know it doesn’t affect too many people because people keep buying the Innova left, right and centre. But for a car that’s almost Rs 30 lakhs, you expect some things to come as standard like a serene, quiet, vibe-free, pampering drive experience or feel. The Innova doesn’t give you that. It has a loud engine, you can feel all the mechanical workings through the steering and the pedals. And even though the suspension on the Innova is tuned or setup to iron out almost everything, big bumps, ditches etc, but you can constantly hear and feel it.  You’ll feel it jiggle at slow speed or high. And then as you go faster you will get wind noise, you’ll get tyre noise and the Innova just fails to give you that quiet, cocooned luxurious feel which you expect in a car costing Rs 30 lakhs. Okay, I am back with the price Rs 30 lakhs or thereabouts. That’s what this MPV costs. But the Innova’s interiors, they don’t exude the same lushness. The look and feel of plastic all round can barely a match those of premium hatchbacks. There’s no soft touch plastic, and the operability doesn’t exactly give you the feeling of engineering finesse you expect in cars that cost this high.  The Innova also misses out on a few features, and the ones that it packs in, could have been better executed. Take the multimedia touchscreen for instance. It doesn’t get Apple CarPlay or Android Auto, and it looks like it belongs to a generation gone by. The Innova has its negatives. But they aren’t big enough to eclipse its list of merits. Now these merits include reliability, resale, comfort, practicality, snob value even, and a decent set of features. Now they aren’t the best set of features that you can get but they are decent nonetheless. And if you want to pack six or seven people and go all around the country, well the Innova does that too. So, unless you don’t like MPVs, or like me, you can’t afford it, there’s no reason not to buy the Innova. And if you are buying one, we recommend you get yourself the automatic.

About the Author: Michael Flood

100 Comments

  1. Finding your favourite content is easy, just click on the bell icon so that you get a notification as soon as we release a video. Also, please download the CarWale app for prices, specifications and other details to the Toyota Innova Crysta.

  2. Perfect presentation without masala or drama.. Just plain and simple real reason
    . And yes.. never ever worth 30 lakhs !

  3. I feel innova is more spacious even in the last row rather than fortuner and other cars, especially kneeroom

  4. Vikrant Singh reviewing a car with attention to detail is one of the best things.. super work Carwale!

  5. If u really want to buy Innova…go for the base variant as it will going to do all of ur job…..and if u really considering to buy the top variant costing 30lakhs…please add 3 lakh more and u will get…ford endeavour or Toyota fortuner

  6. When I went to the dealer in Bangalore to enquire the crysta, it was an experience by itself, they know they will achieve the targets with this car, so they don’t even bother negotiating, you either buy it to their rate or get lost, it was almost like going to a Hyundai dealership and trying to buy a hatchback, and 30 lakhs price tag with add-ons is just not justified, so went for the new endeavor, it was the best decision ever.

  7. Dude throw thant black shirt man in 2nd row, 150 kg black shirt, what your talking in family you have mom dad 3 children and parents it's perfect for family dont make it negative bro it's the best in. Class , you told why people are buying it has stuff so it's the best in muv

  8. @carwale my upper limit is 20lac rupees. Shall I get Innova 2.8G or get Tata harrier? I just want a good car with 5seats for long journeys as well as 80km of daily commute (includes 30km of heavy traffic) harrier clutch is lighter than Hector. Or shall I wait for Tata harrier automatic.
    Finally better to wait for bs6 versions?

  9. I like to hear about vehicles available in other countries, even those that will never be sold in the U.S. but this…..?
    I say this, without being at all acquainted with its competitors: I think it is ugly. To me, it looks like a minivan/MPV trying to pass itself off as some kind of SUV. And the interior looks like it was up specced from a taxicab by adding leather seating surfaces(?) and bits of polished metal and wood.
    WITHOUT seeing what the competition looks like, I would say that the only compelling reason to buy an Inova is for the Toyota reputation of value.

  10. Innova is shit at 27 lakhs! It’s very ridiculous and they give nothing special there except that good third row. The at transmission sucks! No thank you!

  11. I got my Innova in 2009 for
    11lakhs inflation adjusted 18lakhs
    I drove it over 2lakh KM's and sold it in 2019 due to Delhi diesel ban on 10 year old cars . I got 4 lakhs for the car . Toyotas reliability gave me confidence to put money on the fortuner this time .

  12. How are MG Hector, Tata Harrier and Kia Seltos In comparison with the Innova Crysta in terms of just the space and comfort?

  13. I AM WONER OF TOYOTA INNOVA CRYSTA 2.4 ZX 7 SEATER MT CAR WITH TYRE SIZE OF (215 / 55 R17 WITH ALLOY WHEEL).

    I HAVE HAD FATAL EXPERIENCES BECAUSE OF REPEATED TYRE BURSTING (5 TYRE BURST DURING ODOMETER READING OF 50000 ).

    I HAVE STRONG DOUBT THAT THE TYRE SIZE OF THIS MODEL (2.ZX) IS INAPROPRIATE AS THE LOWER MODELS OF THE SAME CAR IS FITTED WITH SMALLER TYRES (205 / 65 R16 WITH ALLOY WHEEL).

    THE ANOTHER VERY DIAPPOINTING FACT IS THAT TOYOTA COMPANY NEVER COMPENSATE THE LOSSES EITHER BY INSURENCE CLAIM OR BY WARRENTY. TOYOTA COMPANY'S CUSTOMER UNFREINDLY ATTITUDE IS HARRASING AND THEY DO NOT RESPOND TO EMAIL ON [email protected]

    THE TOYOTA RESPOND YOUR EMAILS ONLY BY FIXED AUTOMATED REPLY AND

    GENUINE REDRESSAL OF COMPLAIN IS NEVER ATTEMPTED.

    CONCTING OVER THEIRE COUSTEMER CARE NUMBER IS ALSO HARRASINGN

    AS EVERYTIME A TOKEN NUMBER IS PROVIDED TO YOU WITHOUT ACTUALLY RESOLVING THE PROBLEM.

  14. Beautiful unbiased review. Someone is now taking feedback at your channel. Good improvement from showing flop old cars to toyota innova. Thanks

  15. SIR 1 THING I WANTED TO SAY THAT . . . YE GAADI BACK (REVERSE) NAHI HOTI BOSS AGR PEECHHE THODA INCLINE HAI TO. KYUNKI ISKA WEIGHT DISTRIBUTION FRONT BIASED HAI THODA. IN SPITE OF IT IS A REAR WHEEL DRIVE STILL WEIGHT DISTRIBUTION HAMPERS THE MOST . . .

    OTHERWISE WHATEVER U SAID YES EVERYTHING IS TRUE . . .

  16. My friend & I made an epic road trip in one of these. Travelled all the way from the heart of Punjab to the edge of the sea in Bhavnagar, Gujarat. We covered 3500 kms in 6 days. Highlight of the trip was the first day, by evening we covered 1000 kms! Supremely comfortable and a mile muncher par excellence.

  17. The secret that not so hidden that other manufacturers choose to no see is

    The car is a rear wheel drive, people are willing to sacrifice some handling for longevity

  18. I have the Innova 2010 model and I love it more than this crysta ,plus this is double the price of previous model ,I mean if i have to spend 30L then I would widely prefer Mitsubishi Pajero 4*4 manual over this ,much fun to drive pajero and much more things u can do with it ,Innova is way too costly for its type,
    Well,most people just copy what others do,so no wonder Innova is being sold in more than price double while much better options r available in same price range 🙂
    While people say about engine durability and stuff for this, so I cant say for all brands but most are as durable as this if u take care of ur car ,specially cars of this price range 🙂
    And the guy in this video presents the details in good way though 🙂

  19. This innova is our family,s 11th innova and yes for the luxary car we always bought the innova but this time we sold the innova and might change our legacy towards something more compact 5 seat car
    But innova is one of the best car you can get

  20. Foolishness and intelligence are other sides of not only the same coin but of human beings as well. People cannot identify the good products, and they just follow the top selling vehicles.
    Definitely Japanese have built a very reliable and economical to maintain the cars, but Japanese cars looks as beautiful as Japanese, it really boring looks, to be honest Japanese cars looks are disgusting.
    Maruti sirf vo loog lethe hey jisko jaan se jyaada paisoo se pyaar hey aur bhagwaan ko pyaari hoojaathe hey
    Tata hexa is a much better option but who can change when people think as the earth is flat.

  21. Space of last row is better in Innova than this. I practically felt it. My height is 5.8".
    I feel its more of a four seater. Screen can't be seen on bright 🌞 day. Ac nobs on a odd angle.
    Reliability, driving, long Journey, I die for.
    I have seen many owners changing mid row bucket seats into bench seat with arm reat.

  22. This person can confidently and calmly say you're about to die in the next 15 seconds and you would still appreciate his composure and demeanor while dying.

  23. I drove the automatic, the engine doesn't seemed to be punchy, is it that my driving is bad or is it automatic gear box 's way of responding. Manual seemed to be punchy and perfect.. Kindly help me on this to choose.

  24. Give him a s class and this idiot will still say it doesn’t ride properly and has a cheap interior just check his all reviews he bashes each and every car even the Passat

  25. One very micro thing I have observed in all of vikrant's review (apart from his suave english) is that all the headings are very positive, like "everyone wants one", "relevant comfortable and feature pack", "venue makes so much sense", none of his headings carry negative sentiment … I dont know whether it is deliberated or just coinsidence …

  26. You've made a very nice review of this car. I like the way how you do a review and your English is very clear and easy to understand. It really helped me decide to buy this car which we are planning as an upgrade from our vios. New subscriber here from Philippines. More power to this channel.

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